Who is responsible for your information?
Jacobs Douwe Egberts is the legal entity responsible for the collection and processing of your personal information on this Website.
Why do we collect your personal information ?
When you choose to register or otherwise contact us, we will ask you for some personal information about you such as your name, address, country of residence and e-mail address. This information enables Jacobs Douwe Egberts to:
We may also ask you to provide some optional information about your (use of) our products via a questionnaire. We use this information to perform market research and improve our business and products.
How we collect your personal data
You can share your personal data with us in a number of ways, for instance by:
How do we share your personal information?
We will not sell, rent, lease, or provide your personal data to third parties except as described below.
Jacobs Douwe Egberts may share your personal information with third party service providers or agents to perform certain processing activities on behalf of Jacobs Douwe Egberts. Jacobs Douwe Egberts requires these service providers to protect your personal data diligently.
Jacobs Douwe Egberts sometimes sells (part of) a business to another company. Such transfer of ownership may include the transfer of your personal information to the new owner.
Furthermore, we will release your personal data if so required by law, where necessary for preventing or combating fraud, where necessary for dispute resolution, or for any other pressing legitimate need which under the circumstances must outweigh your privacy interests, such as the security of our business and the safety of our staff.
We would like to send you information about our products that may interest you by means of e.g. e-mail, post, or other communication channels, but we will only do so if you specifically consent to receive such communications from us.
Your decision not to opt in now will not affect your communication preferences already shared with us earlier while using different contact data or a different user account.
You will always have the opportunity to unsubscribe from any further communication from us with respect to our products by using one of the following unsubscribe options:
Please note, if you have unsubscribed from any communications with respect to our products, due to the processing time and production schedules, you may still receive communications already in production.
How do we protect your information?
We protect your personal information with a variety of security measures such as secure registration forms, encryption of data, and restricting access to your personal information.
Transfer of data
You should be aware that the business units responsible for the sale and marketing of Douwe Egberts® Branded Products are part of the JDE group of companies. As a consequence your personal information may be transferred within the JDE group of companies. Jacobs Douwe Egberts has taken adequate safeguards to ensure the confidentiality and security of your data.
The Website uses "cookies," small text files that are stored on your computer. This allows us to recognize your computer the next time you visit. And, if you use an online “shopping cart,” cookies allow us to keep track of the products you purchase. If you do not wish to receive cookies, please refer to the "Help" file of your internet browser to learn how to either block all cookies or receive a warning before a cookie is stored on your computer. However, you should know that by blocking cookies you may not be able to fully enjoy all functionalities of this Site.
Questions and feedback
Please send us your questions and comments about privacy to firstname.lastname@example.org.
Further, you can at all times request access to your personal information and request rectification and/or deletion of your data in case these data are not correct or irrelevant for the mentioned purposes. For these purposes you can contact Consumer Relations at email@example.com under mentioning of your name, Company and address.